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Latitudes of Acceptance

I love this idea that I came across in an interview with Matthew Lieberman at Edge.org. He speaks of an old 1960’s idea called “Latitude of Acceptance”.  He defines it better than I, so I’ll pretty...

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UCD Smurfit, Influence and Persuasive Communications Seminar

UCD Smurfit Business School will be hosting a 3 day Influence and Persuasive Communications Seminar on January 14-16 2015. About UCD Smurfit Business School UCD Smurfit Dublin Campus UCD Michael...

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Launching a New Youtube Channel

I uploaded my first educational tips video to youtube in January 2011.  I wanted to reach out to a wider audience than can come and attend IESE Business School in Barcelona or in Madrid, or those who...

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Relationship First, Persuasion Second

I was listening to the Very Bad Wizards podcast episode #97 on how we really change our minds.  They discuss a manifesto for a new virtual country called Rationalia that was initially shared on social...

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Influence: The 6 Moments of Power, How to Frame your Requests for More “Yes”

This video is about Cialdini’s 6 Moments of Power from his book “Influence”. Here is Dr. Robert Cialdini’s book “Influence: The Psychology of Persuasion” About the Book Influence, the classic book on...

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Listening is Seeking to Be Changed by Another Person

Listening is a state of seeking to be changed by the other person. Listening is less about the ears, than about a state of openness to change. Hearing is different from all other senses in that it has...

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Leadership Communications

Nothing brings more opportunity into your life than speaking well in public. I have been teaching for 16 years on many leadership programs at IESE Business School. Today I’m sharing a playlist of a...

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The Law of Reciprocity works… if you give freely

…not if you give with expectation. So often, our gifts… are not gifts. They come with an obligation. This is not a gift… this is a transaction. Human beings are hardwired to act in a reciprocal manner...

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Persuasion or Manipulation?

Roger asked today: “Can you use too much persuasion?”. My answer… What is Persuasion? Manipulation: I get you to do something that is of benefit to me.Persuasion: I get you to do something that is of...

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How to ask Great Questions (and Listen Actively)

I’ve been on my first long distance travels for the last 2 years. I am in Montevideo, Uruguay this week teaching at IEEM Business School. I’ve been coming here for the last 12 years (last year was a...

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